Terms of Service
Welcome to PulseCraft Studios. These Terms of Service ("Terms") govern your access to and use of our website and the services we provide, including studio bookings, production, mixing, mastering, and related consulting. By using our site, submitting requests, or booking any services you agree to these Terms. If you enter into a separate written agreement with PulseCraft Studios for specific services, those terms govern to the extent they conflict with these Terms. These Terms summarize key conditions about service acceptance, payments, cancellations, intellectual property and liability. If you do not agree with these Terms, please do not use our services or website.
Service Bookings & Deliverables
Bookings are confirmed after a signed agreement and any required deposit is received. Session times, deliverables, and revision rounds are specified in the booking confirmation or production agreement. We will make commercially reasonable efforts to meet agreed timelines. If you supply files, stems or reference material, you retain responsibility for ownership and necessary rights. We may use client files for technical testing, backups and internal review unless otherwise agreed. Any additional work outside the agreed scope will be billed at our prevailing rates. Cancellation or rescheduling requests should be provided as early as possible; fees may apply for late cancellations according to the booking terms in your agreement.
Payments & Refunds
Fees, deposits and payment schedules are set out in the agreement or invoice. Deposits are typically required to secure studio time. Final payments are due upon delivery of agreed assets unless alternate arrangements are documented. Refunds for prepaid services will be handled according to the cancellation policy in your agreement; portions of prepaid studio time may be non-refundable where work has been scheduled or performed. Charges for additional revisions, overdubs, or extended studio time will be invoiced separately. We accept payment via methods listed on invoices; payments that fail to clear may delay delivery of final assets.
Intellectual Property
You retain ownership of the underlying musical compositions and performances you provide. PulseCraft Studios retains ownership of preexisting studio material, templates and production techniques used in delivering services. Upon full payment of invoices for a project, we grant you a worldwide, non-exclusive license to use the delivered masters and stems for exploitation and distribution. Any use of our proprietary templates, mixes, or otherwise outside the scope of the license requires prior written permission. You represent and warrant that you have the rights to all material you provide to us, and you will indemnify us against claims arising from third-party rights in those materials.
Confidentiality
We treat client materials and project details as confidential. PulseCraft Studios will not disclose your confidential information to third parties except to service providers bound to similar confidentiality obligations or as required by law. If you would like a separate non-disclosure agreement, please request one prior to sharing sensitive materials. We also reserve the right to showcase anonymized or agreed-upon portfolio work; we will not publish confidential materials without consent.
Limitation of Liability
To the fullest extent permitted by law, PulseCraft Studios' liability for claims arising from or related to these Terms or the services provided is limited to the amounts paid to us for the specific services giving rise to the claim. We are not liable for indirect, incidental, consequential or special damages including lost profits, loss of business, or loss of data. Nothing in these Terms limits liability for death or personal injury resulting from our negligence or other liability that cannot be lawfully limited. Clients are responsible for maintaining their own backups of materials and masters; we maintain standard backups but cannot guarantee indefinite storage unless specifically agreed.
Indemnification
You agree to indemnify and hold harmless PulseCraft Studios, its owners, employees and contractors from any claims, liabilities, losses or expenses arising from your breach of these Terms, your violation of third-party rights, or your failure to provide accurate and legally admissible rights for the materials you supply. We will notify you promptly of any claims and cooperate in defense, and you will control the defense and settlement of any such claim subject to reasonable protections for our rights and reputation.
Governing Law & Disputes
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles. Any legal action arising out of these Terms or the services will be brought in state or federal courts located in New York, NY, and both parties consent to jurisdiction and venue there. Prior to initiating litigation, parties agree to attempt good-faith negotiation to resolve disputes. If unresolved, disputes may proceed through the appropriate courts as described above.
Changes to Terms
We may update these Terms occasionally to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated via email to active clients and by posting a revised Terms page with an updated effective date. Continued use of our website or services after the changes indicates acceptance of the updated Terms. For agreements already in effect, the written agreement controls over these Terms unless it states otherwise.
Contact
If you have questions about these Terms or need to contact our legal or booking teams, reach us at: